Managing Inclusion & Belonging
A series of employee engagement surveys conducted by the Office of Personnel Management (OPM) of the United States federal government identified four inclusive management habits. They are referred to as The New IQ. In this program, you will increase your understanding of inclusion and the challenges of managing cultural diversity in organizations based on the New IQ. Diversity management techniques and practices with a track record of success will be introduced and practiced.
DTUI.com
Course Overview
Managing Inclusion & Belonging
Length: 9 Modules
Office hours: TBD
Grade: Pass/No Pass
Format: Online
Contact: (415) 692-0121 (Customer Service); admin@dtui.com
Certification Program: This course is one of two courses needed to complete the Certified Diversity Trainer credential requirements. Each course is certified by DTUI.com LLC. The International Association for Continuing Education and Training has accredited DTUI.com LLC.
Course Overview
Diversity Certification Training Objectives
This course is designed to improve participants’ competence in the following areas:
- Understanding and describing the challenges of managing cultural diversity and inclusion in organizations.
- Valuing and recognizing the benefits of diverse worldviews in supporting workplace productivity and collegiality.
- Evaluating behavior and performance, especially as it relates to workplace contributions.
- Understanding what is needed to retain, motivate, and promote staff from different cultural and ethnic backgrounds.
- Increasing awareness of biases, identifying personal, and reducing biases that result in exclusion.
- Learning inclusive behaviors to work effectively with culturally different individuals.
- Learning practical methods for overcoming barriers to inclusion and belonging.
- Intervening effectively in situations that involve potential exclusion.
- Applying inclusive behaviors to accommodate the needs of people who are culturally different.
- Learning effective ways to promote capitalizing on people’s different talents.
Features
- The experiential and interactive training focuses on developing inclusive intelligence awareness, attitude, knowledge, and skills used in the workplace.
- The participants are engaged as professionals with considerable experience managing people and dealing with cultural differences. The course supports the development of next-level competencies.
- The training honors and recognizes the need to balance the views of both the privileged and historically excluded participants in order to achieve sustainable inclusion and belonging.
- The workshop is for participants seeking to increase their effectiveness in enhancing communication and productivity in a culturally diverse workplace.
- The facilitator(s) guides participants in their efforts to learn how to increase their inclusive intelligence.
- Complicated cultural collisions in the workplace are clarified, and skills for navigating cultural collisions are practiced.
Technical Needs
- Computer with high-speed internet access
- Access to the online meeting platform (Please try this at least two days before the first lecture/discussion session to manage any technical difficulties beforehand).
- Telephone access (preferably with earphones)
- MS Word (Do not submit files in pdf, please)
Course module details
Course Logistics
MODULE 1: Overview of the Course
MODULE 2: What is Managing Diversity?
MODULE 3: Manager Values & Assumptions
MODULE 4: The New IQ & Workplace Fairness
MODULE 5: The Roughed Terrain of Efforts to Promote Diversity & Inclusion
MODULE 6: Awareness & Mindfulness
MODULE 7: Communication Skills
MODULE 8: Managing Diversity & Inclusion
MODULE 9: Managing Cultural Collisions in the Workplace
MODULE 10: Managing Critical Conversations About Race & Gender
Kopenhavn
This course provides participants with a framework for transforming an organization into an engaged, productive, and inclusive workforce
Why students love this course
Hello. You are so awesome! I am so glad that you are sharing your D&I knowledge and experience with the global community. I will definitely keep in touch. I have learned a great deal and plan to put it in action.
Nekita sullivan
I just presented an overview of the program to our Vice President of Diversity & Inclusion and her team. They were impressed with the "Cultural Competence and Organizational Inclusion" framework and the five stages of cultural competence in the model. I shared that by way of next steps my plans are to complete a comprehensive assessment of the business unit I support to determine where they are perceived to be along that continuum and then work with their office to identify potential interventions.
ED Nieves
The information you provided helped me to gain a better understanding of the personal and professional characteristics needed and the challenges faced by Diversity & Inclusion professionals.
Felicia Ross
Thank you so much for your support and for sharing your knowledge...quite valuable!.
Laura Montiel
Still Have Any Questions?
Check out the FAQs.
The DELA difference is that our training is designed to develop professional awareness, attitude (inclusive values and beliefs), knowledge, and skills. A comprehensive examination only assesses your knowledge. Each DELA program is designed to develop professional skills rather than cover only the knowledge you need to pass a final exam. Our certification recipients boast about having designed and developed a strategic plan, a diversity training, or a diversity recruitment plan upon completing their program. In that way, the knowledge you is put into practice. Instructors provide the feedback needed to complete the projects successfully. One graduate boasts that she developed a cultural diversity strategic plan by the end of the CDP training, for example. Her organization adopted the plan because she included staff during the design and development phases. A police officer developed cultural diversity training for officers in her department. The product you develop can be put into your professional portfolio along with the credentials that you earn..
>The CDE is designed and developed for individuals serving in cultural diversity leadership roles within an organization. The individual typically reports directly to the head of the organization, such as the CEO or president. The graduate’s range of potential influence within the organization is considerable compared to a diversity manager or someone with diversity and inclusion (D&I) expertise reporting to a middle manager, such as the human resource manager.
Yes, the distance learning format was the first format we offered the programs back in 1998. Now we use a state of the art learning platform called Canvas Instructure. You can begin the first course in each online program as soon as you register. There is also a weekly – strictly voluntarily – live one-hour video conferencing session for the course. It either meets either on a Tuesday or Thursday. You do not have to attend. It there when you want to attend. You can ask questions, meet other participants, and get an overview of the current module being covered in the course.
That is an excellent question. As of August 1, 2020, federal and state guidance on how to reopen live classroom training sessions is insufficient to even guess at start dates. The pandemic has not been arrested and that is likely the best turn of events that will offer that insight. Please check back as often as necessary or sign up to receive our newsletter at the bottom of this page.
In the meantime, online courses have, understandably, become very possible. In addition, we are currently considering a more intensive live, online experience (e.g., fours hour per day over two days for each course). If that is something you are interested in learning more about, please contact us.
Diversity Certification refers to the credentialing of professionals to serve in management or executive level diversity and inclusion leadership roles.
